We’re all Richer for this sort of thing
After I clumsily broke a speaker a few weeks back, then I wouldn’t have had to do this, but after a phone call to Richer Sounds spares dept, they decided to send the small part to me free of charge. And then it turns up the next day. The next day thing is great, the free bit even better, but if you look at it from a marketing point of view, this sort of thing is just brilliant.
We’re in the market for a new turntable soon (all the best records seem to reside on vinyl down your local charity shop). Guess where I’ll be purchasing from?